STORE POLICY

CUSTOMER CARE

Welcome to SETS - where your comfort and satisfaction are at the heart of our mission. Our commitment extends beyond providing exceptional products; we strive to ensure that your experience with us is seamless and enjoyable.

Our Services:

Quality Assurance: Our tents, surf gear, and accessories are meticulously selected for durability and performance, promising you top-tier products for your outdoor adventures.
Flexible Rentals: Enjoy the freedom to choose the gear that suits your needs. With a range of options and sizes, we cater to both beginners and seasoned enthusiasts, ensuring everyone can experience the thrill of the outdoors.
Secure Transactions: Shop with confidence knowing that your transactions are secure. We prioritize the privacy and protection of your information, providing you with a safe and trustworthy online environment.

How to Reach Us:

Phone: For immediate assistance, feel free to call us at 07810698929. Our dedicated customer care team is ready to address any queries or concerns you may have.
Email: Prefer written communication? Drop us an email at info@setsoutdoors.com. We'll respond promptly to ensure your questions are answered and your needs are met.

Customer Care Policy: We value your trust and are committed to transparency. Our detailed Customer Care Policy is designed to address any uncertainties you may have, building confidence in your decision to choose SETS for your outdoor needs. Read our policy below.

PRIVACY & COOKIES

PRIVACY & COOKIES POLICY

At SETS, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how it is used, and your choices regarding your data. By using our website, you consent to the terms of this policy.

Information We Collect:

Personal Information: We may collect personal information, such as your name, company, email, and phone number, when you use our services, submit forms, or contact us.

Usage Data:

We may collect non-personal information about how you interact with our website. This includes IP addresses, browser type, device information, and pages visited.

How We Use Your Information:

We use your personal information for the following purposes:

To provide and maintain our services.
To communicate with you, respond to inquiries, and send updates.
To improve our website and services.
To comply with legal obligations.
Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners who assist us in operating our website or providing services.

Cookies:

We use cookies to enhance your experience on our website. You can choose to disable cookies in your browser settings, but this may affect certain features.

Your Choices:

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any privacy concerns, please contact us

Security:

We take appropriate measures to protect your personal information. However, no online data transmission or storage is completely secure. Use our services at your own risk.

Changes to This Policy:

This Privacy Policy is effective as of [insert date] and will remain in effect, except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

If you have questions about this Privacy Policy, please contact us.

Payment Methods

PAYMENT METHODS

Credit / Debit Cards
PAYPAL
Offline Payments